Shipping Policy
Scenture World
Website: www.scentureworld.com
At Scenture World, we are committed to delivering your fragrances safely, securely, and on time. Please review our shipping policy before placing an order.
1. Order Processing Time
- All orders are processed within 1–3 business days after order confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Methods & Charges
We offer standard nationwide shipping across Pakistan through our trusted courier partner PostEx.
| Shipping Method | Delivery Time | Charges |
|---|---|---|
| Standard (Nationwide) | 3–5 business days | FREE |
Note: Delivery times may vary slightly depending on your city or remote location.
3. Order Tracking
Once your order is shipped, a tracking number will be shared with you via email or SMS/WhatsApp, allowing you to monitor your delivery status in real time.
4. Shipping Delays
While we strive to deliver orders on time, delays may occur due to circumstances beyond our control, including:
- Weather conditions
- Courier service issues
- Public holidays or strikes
Scenture World is not responsible for delays caused by courier services, but we will fully assist you in tracking and resolving any delivery issues.
5. Delivery Address Responsibility
- Please ensure that your delivery address and contact number are accurate at checkout.
- We are not liable for lost or delayed packages due to incorrect or incomplete shipping information provided by the customer.
6. Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please:
- Contact us within 2 days of delivery
- Provide your order number along with clear photos or videos as proof
Our support team will assist you promptly to resolve the issue.
7. International Shipping
Currently, Scenture World delivers only within Pakistan.
We are working on expanding our services internationally in the future.
Need Help?
For any shipping-related questions or concerns, please reach out to our customer support team through our official contact channels listed on www.scentureworld.com.